2026-08-07T14:45:13  <Katppuccin> Hello there, can someone help me with this issue "Primary email has already been taken". Lately, i can't log in oS forums, i suspect a user i no longer use or i have deleted may have same email address i use on the current username, i might not be allowed to log in for this reason or anything else.
2026-08-07T14:45:31  <Katppuccin> Yesterday I sent an email at the forums-admin, got a reply to verify my account, which i successfully completed, but my username is still parked.
2026-08-07T15:09:17  <matrix-o-o> <malcolmlewis> Katppuccin: you have the old account (not migrated) and new account tied to the same email, I'm a forum admin, only the IDP folks can help you.
2026-08-07T15:15:30  <Katppuccin> Hello matrix, Thank you for the response. Do they have a chat room here or should i find an email link?
2026-08-07T15:20:35  <matrix-o-o> <malcolmlewis> Katppuccin: they are here, but you really need to create a progress ticket by sending an email to admin{at}o.o
2026-08-07T15:20:48  <matrix-o-o> <malcolmlewis> o.o == opensuse.org
2026-08-07T15:26:33  <Katppuccin> Yesterday, I sent an email to forums-admin and they replied asking me to verify my account using Token which i successfully did, but my access to the oS forums remains blocked.
2026-08-07T15:33:50  <matrix-o-o> <malcolmlewis> Katppuccin: Yes, I saw the email, you can't have two accounts with the same email, that needs to be sorted by the IDP folks
2026-08-07T15:42:15  <Katppuccin> I understand, i will stay here if it is allowed, if someone wants to ask me questions about my former username and current ones. I am ready for anything necessary.
2026-08-07T15:45:40  <matrix-o-o> <knurpht - Gertjan> Katppuccin: Did you already create a ticket on progress.o.o? Sending an email to admins@opensuse.org would do that.
2026-08-07T15:50:13  <Katppuccin> No i didn't, also i didn't know how to contact the IDP, but i will write to that email and inform them. Thanks
2026-08-07T15:51:05  <knurpht> The heroes will contact the IDP staff
2026-08-07T18:02:15  <Katppuccin> Got this reject after sending from tuta.io to admins@opensuse was rejected <admins@opensuse.org>: host mx2.opensuse.org[195.135.*.*] said: 550 5.1.1 | <admins@opensuse.org>: Recipient address rejected: User unknown in virtual | alias table (in reply to RCPT TO command)
2026-08-07T18:08:28  <matrix-o-o> <knurpht - Gertjan> Eh, my bad, should be admin@opensuse.org
2026-08-07T18:11:33  <Katppuccin> all right, i will send it back
2026-08-07T18:12:16  <matrix-o-o> <knurpht - Gertjan> Sorry
2026-08-07T18:14:00  <Katppuccin> nothing to worry about
2026-08-07T18:43:29  *** teepee_ is now known as teepee