2025-12-16T14:52:23 Good day all; I see the Factory dashboard (https://factory-dashboard.opensuse.org/) has not been updated in 23 hours - checking the task responsible for that seems to imply that the machine fails to listen to the rsync request (rsync -av dashboard/output/ rsync://$user@proxy-prg2.opensuse.org:11873/factory-dashboard.opensuse.org/) 2025-12-16T14:52:34 is this anything you can help me with? 2025-12-16T15:13:43 Hi DimStar, our service makes a healthy impression, but I can confirm the last inbound transfer was yesterday around 15:38 - now, could you provide some more output, rsync/ping/traceroute ? 2025-12-16T15:15:32 Also, please confirm your source address is still 195.135.223.25 (if http or https is allowed towards openSUSE on your end, you can find out with curl ip.opensuse.org) 2025-12-16T15:16:22 acidsys: this runs off botmaster - e.g https://botmaster.suse.de/go/tab/build/detail/Dashboard.Factory/587584/Run/1/Run 2025-12-16T15:18:01 good for you :) 2025-12-16T15:18:19 makes it tricky to answer most of your questions though 2025-12-16T15:20:22 well, your output only shows that it times out, and on my server, I do not see any incoming request - so more troubleshooting should first be conducted on the client side 2025-12-16T15:20:51 hm.. usually Richard Brown would be responsible for that machine; obviously on FTO 2025-12-16T15:21:30 hm that's unfortunate, but also means that there were unlikely any network changes on the machine since yesterday 2025-12-16T15:24:42 do you have a way to run that job manually? then I can offer to temporarily run tcpdump for that port on our firewall and we can see if anything comes in (if yes, it might give a clue what changed, if no, at least we rule out one infra ;-) 2025-12-16T15:25:07 The job runs every five minutes - or I can initiate a 'force run' at any moment 2025-12-16T15:27:10 ok started it now and check for output after my meeting 2025-12-16T15:49:16 I see some attempts from 2a07:de40:b240:0:dc6f:dfb1:dc6f:dfb1, nothing from 195.135.223.25 2025-12-16T16:01:57 so you mean the machine received a v6 address recently? 2025-12-16T16:02:30 I wouldn't know if that's your machine behind that address 2025-12-16T16:05:06 I'll see if somebody from buildops might help out there (#team-buildops); I think Rudi has at least some access to that machine. Let's move there