2022-05-06T18:02:56 LCP0968[m]: Hi there! I have a question about the Matrix openSUSE support channel at https://chat.opensuse.org/#/room/#support:opensuse.org and somebody suggested that I ask you about it. 2022-05-06T18:02:57 The channel name says "openSUSE Support" and the subject line states that in addition to having a Discord bridge, the IRC bridge is irc.libera.chat:6697/#suse -- I was wondering why it is bridged to #SUSE rather than #openSUSE here on Libera. Would it be possible to have it bridged to Libera's #openSUSE channel instead? 2022-05-06T18:03:22 I think that the people who are requesting support and the people who provide support would all benefit if that change could be made regardless of the platform they decide to use. 2022-05-06T18:03:28 thats interesting 🤔 2022-05-06T18:04:42 if you join #SUSE, you get automatically redirected to #openSUSE 2022-05-06T18:05:54 so the bridging is technically correct ;-) 2022-05-06T18:06:27 maybe changing the subject in Matrix to #openSUSE would be a good idea nevertheless - LCP0968[m] - what do you think? 2022-05-06T18:06:30 But we don't see what takes place on (https://chat.opensuse.org/#/room/#support:opensuse.org) in #openSUSE 2022-05-06T18:06:53 It's a completely different universe for support. 2022-05-06T18:07:44 LCP0968[m]: ^^^ - can you please check the bridging? 2022-05-06T18:09:23 Thank you all for your help and consideration! 2022-05-06T18:22:07 the bridge is perfectly fine 2022-05-06T18:22:36 but the other side of the bridge in that room was very vocal about being against the bridge 2022-05-06T18:22:55 so it was broken in the freenode times, when that room was still #suse 2022-05-06T18:23:41 and then the descriptions were updated all at once, without much respect for what was the case 2022-05-06T18:26:42 The people who provide IRC support were vocal about not wanting the bridge? 2022-05-06T18:28:13 we have had vocal opposition in chat and suse yes 2022-05-06T18:28:57 idk if it was people who provide support, it was people who were complaining and we didn't really need to lower the mood on the matrix side of things 2022-05-06T18:29:17 Oh I see.. 2022-05-06T18:32:33 I really cannot understand why there would be opposition, though. A bridge to #openSUSE would only provide Matrix users with a greater pool of people who may be able to help. And being able to see what takes place on the Matrix side would give the IRC people greater insight as well. 2022-05-06T18:33:58 🤷 2022-05-06T18:34:06 I wonder if you would just consider re-bridging it for at least a short time just to see if people's attitude has changed since the Freenode days.. 2022-05-06T18:34:23 bridging is a bit of a pain, so I wouldn't be able to do it today anyway 2022-05-06T18:34:30 but I will look into it 2022-05-06T18:34:39 Oh, I'm not asking for anything to be done right away. 2022-05-06T18:41:18 Trust me, I don't want to create any friction cause problems for Matrix/Discord users. We do have some Matrix users who join #openSUSE manually. No matter whether somebody uses IRC, Matrix, Discord, (whatever) for support - I do think it's important to have it accessible as a single universe. 2022-05-06T18:43:07 Thanks again for considering it. Peace