2021-10-28T01:26:39  <Fraser_Bell> Hmmm.  I returned to the forums a short while ago today and was able to log in.  Now, I am not able to log in, although the Forums themselves do show.  Is there currently something wrong with the login system, or has something corrupted my login?
2021-10-28T03:02:29  <Fraser_Bell> Is the openSUSE Forums login not functioning?
2021-10-28T03:13:29  <Fraser_Bell> Is anybody awake?  Or, are you all just sleeping here?
2021-10-28T08:46:51  <guillaume_g> There is no data on metrics.opensuse.org for openQA since end of june 2020. https://metrics.opensuse.org/d/osrt_openqa/osrt-openqa?orgId=1&from=now-700d&to=now
2021-10-28T08:46:54  <guillaume_g> Any idea why?
2021-10-28T08:46:56  <guillaume_g> okurz: ^
2021-10-28T09:00:37  <okurz> guillaume_g: I don't know. I assume that metrics.opensuse.org is unmaintained. Would be nice to have someone for that. I am not aware of any conscious change from openQA side that should prevent data to appear there but I don't know how metrics.o.o previously received such data
2021-10-28T18:26:15  <cboltz> bmwiedemann, kl_eisbaer - the forums run into a timeout when logging in. Any idea what's wrong?
2021-10-28T18:26:30  <cboltz> (doesn't seem to be a general login problem - I can login to progress.o.o)
2021-10-28T18:36:25  <kl_eisbaer> cboltz: works here for me and the wikis - testing forum
2021-10-28T18:38:57  <kl_eisbaer> hm: confirmed. Forums take ages
2021-10-28T18:40:52  <kl_eisbaer> But I have to admit that I've currently not really an idea what's going on there.
2021-10-28T18:42:36  <cboltz> I don't see anything suspicious in the forum.i.o.o apache log
2021-10-28T18:42:55  <cboltz> I don't have access to the login proxy - does the log there contain something interesting[tm]?
2021-10-28T18:45:07  <kl_eisbaer> nope. Some people (who might be logged in since a longer time) are still getting "200 OK" for their work.
2021-10-28T18:45:18  <kl_eisbaer> So it looks like it's a problem on the login side only
2021-10-28T18:46:00  <kl_eisbaer> But I can successfully access the LDAP server from the login proxy - and even log in without problems
2021-10-28T18:46:44  <cboltz> yes, interestingly the problem only affects the forums (but not other services using the login proxy)
2021-10-28T18:52:30  <kl_eisbaer> :-/
2021-10-28T18:54:31  <cboltz> hmm, just an idea - the error is a "gateway timeout"
2021-10-28T18:54:57  <cboltz> could it be that the login proxy forwards to the forums after login, and that forums page times out?
2021-10-28T19:13:01  <kl_eisbaer> dunno. IMHO there were no changes on the proxy side.
2021-10-28T19:13:16  <kl_eisbaer> and I have to admit that I'm too tired to check the forum machine 
2021-10-28T19:13:52  <cboltz> I'd _guess_ (ENOTMYSERVER ;-) there also weren't serious changes on the forums side
2021-10-28T19:14:12  <cboltz> except that the spanish forums were launched today, but that doesn't sound like something that could break the login IMHO
2021-10-28T19:14:32  <kl_eisbaer> ^ final last words ;-)
2021-10-28T19:14:41  <cboltz> right ;-)
2021-10-28T19:15:19  <malcolmlewis> Could it be some char encoding in the usernames/passwords?
2021-10-28T19:16:14  <kl_eisbaer> no, my login has nothing like that. I guess Christian is on the right track, but I have currently no idea where the routing broke
2021-10-28T19:16:51  <cboltz> boring idea: did you try to restart apache on the login proxy?
2021-10-28T19:17:06  <kl_eisbaer> I restarted the login proxy ?
2021-10-28T19:19:19  * cboltz wonders about the questionmark - did you?
2021-10-28T19:19:28  <kl_eisbaer> I'm sorry: I have a longer trip in front of me tomorrow. Maybe bmwiedemann has an idea
2021-10-28T19:19:33  <kl_eisbaer> Jip, I did.
2021-10-28T19:19:44  <kl_eisbaer> not multiple times, but at least once after your complains ;-)
2021-10-28T19:20:02  <cboltz> ok, would have been a too boring solution
2021-10-28T19:20:11  <kl_eisbaer> I did not do this with the forum server. as you said: ENOTMYSERVER
2021-10-28T19:20:47  <cboltz> actually I tried restarting apache there ;-)  but it didn't change anything
2021-10-28T19:20:55  <kl_eisbaer> leaving you. I'm not sure, if I can make it to the meeting on Tuesday, btw. 
2021-10-28T19:21:11  * kl_eisbaer enjoys vacation next week ;-)
2021-10-28T19:21:29  <cboltz> oh, then enjoy it
2021-10-28T19:21:39  <cboltz> we'll miss you, but we'll survive ;-)
2021-10-28T19:21:49  <kl_eisbaer> I expect nothing less :D
2021-10-28T19:21:54  <kl_eisbaer> CU
2021-10-28T19:25:55  <cboltz> status.o.o updated - two tickets for the forums login issue are enough ;-)
2021-10-28T21:16:33  <Fraser_Bell> I STILL cannot log in on the Forums!  What is wrong?
2021-10-28T21:16:58  <cboltz> we looked at it, but still have no idea what's going on :-(
2021-10-28T21:17:06  <cboltz> however, can you please test a possible workaround?
2021-10-28T21:17:22  <Fraser_Bell> Sure, give 'er to me, Christian
2021-10-28T21:17:27  <cboltz> first login in one of the wikis (like en.opensuse.org) or progress.opensuse.org
2021-10-28T21:17:51  <cboltz> after that, go to the forums - and you are probably logged in
2021-10-28T21:18:18  <cboltz> (at least that just worked for me)
2021-10-28T21:19:04  <Fraser_Bell> Okay, logged in on the Wiki, will now head to the Forums, will let you know.
2021-10-28T21:19:42  <Fraser_Bell> Yes, that worked for me, too.
2021-10-28T21:21:13  <cboltz> :-)
2021-10-28T21:21:21  <cboltz> I'll publish that workaround on status.o.o - better than nothing
2021-10-28T21:21:39  <Fraser_Bell> BTW:  I have been able to log in to the main SUSE profile login all along, but, still not the Forums, not sure why that would work and not going from there to the forums.
2021-10-28T21:22:40  <Fraser_Bell> Oh, cboltz, it has been so long since I was last on IRC, I forgot:  How to I highlight someone's name when I post an IRC message to them?
2021-10-28T21:22:58  <Fraser_Bell> ^how do ...
2021-10-28T21:23:23  <cboltz> Fraser_Bell: just start it with that person's username, like I just did
2021-10-28T21:23:43  <Fraser_Bell> cboltz:  And the colon, correct.  Thanks.
2021-10-28T21:24:06  <cboltz> regarding other logins - while we have one openSUSE account for everything, there are differences "under the hood"
2021-10-28T21:24:34  <Fraser_Bell> Yep.
2021-10-28T21:24:35  <cboltz> the forums and the wikis both use the same login proxy (including shared login cookie), which is why the workaround works
2021-10-28T21:25:21  <Fraser_Bell> Okay, one other thing, in IRC, is the me: command.  Not sure I remember that, either.
2021-10-28T21:25:43  <Fraser_Bell> me: tries
2021-10-28T21:25:46  <Fraser_Bell> Nope
2021-10-28T21:26:11  <Fraser_Bell> LOL
2021-10-28T21:26:19  <Fraser_Bell> me is silly
2021-10-28T21:26:24  <cboltz> that's   /me  followed by some text
2021-10-28T21:26:49  * Fraser_Bell has become a noobie again! :-P
2021-10-28T21:27:10  <Fraser_Bell> cboltz:  Thanks for the help.
2021-10-28T21:27:22  <cboltz> you are welcome ;-)