2021-09-16T09:37:44  <JanZerebecki[m]> meet.opensuse.org went down :( and host meet.infra.opensuse.org 192.168.47.101 gives nxdomain. mh.
2021-09-16T09:40:40  <JanZerebecki[m]> went down, meant here the website returned is broken
2021-09-16T15:11:04  <pjessen> good afternoon. can anyone think of a reason why download.o.o and/or mirrordb should have been extra slow in the last 2-3 days?
2021-09-16T15:11:40  <pjessen> I have a makehashes run of repositories that has been running for almost 72 hours.
2021-09-16T15:12:08  <pjessen> the previous run was also slow, 37 hours, but this is getting ridiculous.
2021-09-16T15:16:54  <cboltz> pjessen: no idea, but I can help you with a different topic ;-)
2021-09-16T15:17:19  <cboltz> during the login2.o.o outage yesterday, you mentioned that you are not really familiar with status.o.o
2021-09-16T15:17:24  <cboltz> do you want a crash course? ;-)
2021-09-16T15:29:33  <darix> cboltz: https://nordisch.org/posts/advanced-dehydration/
2021-09-16T15:30:08  <cboltz> yeah, I've already read it :-)
2021-09-16T15:30:27  <darix> oki
2021-09-16T15:30:33  <darix> didnt know if you saw it last night^^
2021-09-16T15:30:56  <cboltz> you have a nice place in my feedreader ;-)
2021-09-16T15:31:31  <pjessen> cboltz: i guess there is a wiki somewhere describing the status.o.o process?
2021-09-16T15:32:08  <cboltz> I'm not sure, but it's probably faster to give you a quick live tour than searching for that
2021-09-16T15:33:48  <cboltz> step 1: go to https://status.opensuse.org/dashboard
2021-09-16T15:34:04  <cboltz> step 2: login as "pjessen" with the password I sent you some weeks ago
2021-09-16T15:34:53  <pjessen> I have a two weeks fifo memory
2021-09-16T15:35:31  <cboltz> step 3: on the dashboard page, you can mark a service as operational / performance issues / partial outage / major outage (note: this sends out mails to people who have subscribed at status.o.o)
2021-09-16T15:36:13  <pjessen> okay
2021-09-16T15:36:19  <cboltz> step 4: go to the "Incidents" page, and click "Report an incident". Then add some text etc., should be self-explaining
2021-09-16T15:37:05  <cboltz> you can also mark a component as operational / performance issue / ... during creating the incident, so if only one service is down, you can even skip step 3
2021-09-16T15:37:46  <cboltz> when the service is back, you can update the incident
2021-09-16T15:37:53  <pjessen> yup.
2021-09-16T15:38:34  <pjessen> can you maybe resend the pwd in cleartext ? (to my email)
2021-09-16T15:39:18  <pjessen> i hate having another password ......
2021-09-16T15:39:28  <cboltz> I don't have the cleartext password, but I can send you a password reset mail via status.o.o
2021-09-16T15:39:58  <cboltz> wait, actually I can set a new password for you
2021-09-16T15:40:05  <pjessen> okay, that's works too
2021-09-16T15:40:25  <pjessen> if you set one now, I can quickly change it
2021-09-16T15:40:32  <cboltz> see PM
2021-09-16T15:41:22  <pjessen> yep, i'm in. 
2021-09-16T15:42:31  <cboltz> ok, then let me tell you the final detail you should know
2021-09-16T15:42:35  <cboltz> on the incidents page, there's "Manage updates" button, and when clicking it, you then get a "create new incident update" button where you can write a status update and set the incident status to fixed etc.
2021-09-16T15:43:44  <cboltz> (note: if you only set the service status to operational, then everything will be green, but the header will still say that some systems have problems. If you see that, the likely reason is that an _incident_ is not set to fixed.)
2021-09-16T15:43:55  <cboltz> I guess that's it ;-)
2021-09-16T15:52:43  <pjessen> tnx :-)
2021-09-16T16:02:04  <cboltz> you are welcome ;-)
2021-09-16T16:02:27  <cboltz> if you think that's worth a wiki page (and we don't have one yet), feel free to copy&paste what I wrote
2021-09-16T16:05:53  <pjessen> haha - well, maybe.  I'll put it on the bottom of my todo list
2021-09-16T16:06:50  <cboltz> ;-)
2021-09-16T16:24:20  <JanZerebecki[m]> added to https://progress.opensuse.org/projects/opensuse-admin-wiki/wiki/Status1opensuseorg
2021-09-16T16:25:12  <pjessen> JanZerebecki[m]: just saw it - you're fast
2021-09-16T16:39:14  <cboltz> JanZerebecki[m]: thanks!
2021-09-16T16:47:43  <pjessen> I think we are going to need some more space on pontifex. 97% of 30Tb used up.
2021-09-16T19:22:24  <JanZerebecki[m]> darix, mh I see you do have the heroes group. do you have permssions to activate an gitlab.i.o.o account?
2021-09-16T19:25:18  <darix> i am not p
2021-09-16T19:25:25  <darix> i am not part of the heroes team anymore
2021-09-16T19:25:53  <darix> i cant even login to that gitlab instance anymore.
2021-09-16T19:29:50  <darix> cboltz: shouldnt you be able to help JanZerebecki[m] ?
2021-09-16T19:30:10  <cboltz> not really
2021-09-16T19:30:26  <cboltz> someone (probably Lars) needs to activate the account after the first login (attempt)
2021-09-16T19:30:38  <cboltz> then I can give them access to the salt repo